Support
Support
Questions or problems? Email us and we will get back to you as soon as we can.
Email support
app@mint-soft.comIncluding these helps us fix things faster
- Your device and OS version (e.g. iPhone 15 · iOS 26)
- App version (bottom of the Settings screen)
- What you did on which screen when the problem happened — screenshots help
- Never send your API key or Secret Key
Common guides
Adding API keys
Issue an Access Key and Secret Key from the Open API menu on the affiliate program website, then enter them in Settings → API Settings in the app and check the connection.
Restoring Pro
Signed in with the App Store / Google Play account you purchased with, tap Restore Purchase on the Pro screen.
Moving to a new device
Install the app on the new device and enter your API keys again — earnings data is reloaded from the official API. Pro comes back with Restore Purchase.
Deleting keys and data
Tap "Disconnect" in Settings → API Settings to delete your stored keys immediately. Uninstalling the app removes all data stored on the device.
Refunds
Payments are handled by the stores, so refunds are requested there: reportaproblem.apple.com for the App Store, or your order history in the Play Store app for Google Play.